At dasouq.com, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We collect information to provide you with the best possible shopping experience.

  • Personal Information: When you make a purchase, we collect your name, shipping address, billing address, email address info@dasouq.com is our point of contact, and phone number.
  • Payment Information: Payment details (credit card numbers, etc.) are processed through secure, third-party payment gateways. We do not store your full payment information on our servers.
  • Device & Usage Data: We automatically collect certain information about your device, including your IP address, browser type, and how you interact with our site via cookies and similar technologies.

2. How We Use Your Information

We use the data we collect to:

  • Process and ship your orders for tumblers, blenders, and water bottles.
  • Provide free shipping updates and tracking information.
  • Process returns and exchanges under our 30-day money-back guarantee.
  • Communicate with you regarding customer support inquiries.
  • Improve our website functionality and marketing efforts.

3. Information Sharing & Disclosure

We do not sell your personal information to third parties. We only share data with trusted service providers to run our business, including:

  • Shipping Carriers: To deliver your packages within the USA.
  • Payment Processors: To securely handle your transactions.
  • Marketing Services: To send newsletters or promotional offers (only if you have opted in).

4. Cookies and Tracking

Our website uses cookies to remember your cart items and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features on our site.

5. Data Security

We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

6. Your Rights (U.S. Consumers)

Depending on your state of residence (such as California or Virginia), you may have specific rights regarding your data, including:

  • The right to access the personal data we hold about you.
  • The right to request that we delete your personal information.
  • The right to opt-out of marketing communications at any time.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Effective Date” at the top of this page will indicate when the last changes were made.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: info@dasouq.com

Website: dasouq.com